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Privacy Policy

This page is the official Privacy Policy for Taktia, including the web application, iOS and Android applications, and the website (https://taktia.app/legal/privacy).

This Privacy Policy is published by WALLMANS LTD (the legal entity that operates Taktia) and is an integral part of our Terms of Use. Last updated: 21 August 2026.

Data we collect

Visitors can read the marketing site without providing personal data. To use the Service you must create an account. We collect:

  • Account: name, email, password hash (or Google account identifier).
  • Organization: name, slug, timezone, membership, roles, and billing status.
  • Work data you enter: customers, contacts, projects, tasks, comments, notes, meetings, files, time logs, and activity.
  • Device: session cookies, optional push tokens, and (if you enable it) a biometric unlock flag stored only on the device.
  • Payments: handled by Stripe. We store Stripe customer and subscription identifiers, not card numbers.

How we use personal data

We process personal data to provide the Service: authentication, organization membership, billing, notifications (in-app, email digest, mobile push), file storage, and support. We do not sell personal data. Recipients may include the Company, processors listed in the DPA (hosting, email, payments, files, error reporting), and authorities where required by law.

Processing is governed by Cypriot data-protection law and Regulation (EU) 2016/679 (GDPR). For organization work data, the organization is the controller and WALLMANS LTD is the processor — see the DPA. For account, billing, and site analytics, WALLMANS LTD is the controller.

Data retention

We keep personal data only as long as needed to provide the Service, meet legal obligations, and resolve disputes. While an organization is active we store the information described above. After an owner deletes an organization, we soft-delete it and purge after 30 days. After a subscription lapses, data stays readable for 60 days, then is flagged for deletion. Activity older than 12 months and notifications older than 90 days are pruned. Aggregated or de-identified information may be retained where permitted. Statutory records (tax, accounting, fraud) may be kept for the required period.

How to export or delete data

Any member of an organization, in any billing state including read-only, can request a ZIP export of that organization’s data from Settings → Billing or Settings → Team.

Delete an organization: the owner signs in, opens Settings → General, and deletes the organization by typing its name.

Delete your account: on the phone, open More and choose Delete account. On the web, open the user menu and choose Delete account. Type your email to confirm. This deletes your login immediately. Workspaces you own alone are deleted. If you own a workspace that still has other members, transfer ownership first under Settings → Team.

Email: data-protection requests to info@taktia.app, addressed to the Data Protection Officer. We will respond in line with applicable law.

Cookies and analytics

Authentication uses HttpOnly session cookies. We do not use advertising cookies. Product analytics, if enabled, are cookie-free by default. If session recording is turned on, a consent banner will be shown before it runs.

Revoking consent

To withdraw consent or object to processing, write to info@taktia.app. We will comply as required by law.